Start with support
Contact support before returning any machine or attachment. Heavy equipment returns require authorization, packaging guidance, and freight planning.
Support Center
Returns & Refunds
Return process, refund questions, and customer service next steps.
Condition review
Returned items may be inspected for use, missing parts, freight damage, modification, and whether all accessories and documentation are included.
Refund timing
Refund handling depends on authorization, item condition, freight status, payment method, and any applicable restocking or transport costs.
Support links
Continue to contact, warranty, shipping, product, or learning resources when you need help choosing, receiving, operating, or maintaining equipment.